HOW BAD, NOT MEANING GOOD, IS AT&T? VERY BAD...

IN MY OPINION...WHAT HAPPENED THIS MORNING WHEN I CALLED CUSTOMER SERVICE AT 1-800-ATT-2020...I REACHED THE PHILLIPINES WHICH APPARENTLY IS WHERE THEY SEND MOST CUSTOMER CARE CALLS, AT LEAST THIS HAD OCCURRED THE LAST COUPLE OF ATTEMPTS I HAD MADE TO SHARE MY GREIVANCES... THE COMMUNICATION BETWEEN THE PHILLIPINES AND THE US APEEARS TO NEED WORK TO BRING IT UP TO THE LEVEL OF SATISFYING THE CUSTOMER'S NEEDS. MY CONCERN IS HOW DID I RECEIVE A BILL FOR $368, WHICH SUPPOSEDLY HAD INCURRED ON 11/12/2014. TODAY IS DECEMBER 6TH, LESS THAN A MONTH OF SERVICE, WHEN THE ONLY SERVICE I AM GETTING FROM AT &T, IS INTERNET, UVERSE... IN ADDITION THE CHARGES THAT SHOULD HAVE INCURRED ACCORDING TO AT&T'S OWN STATEMENT, TITLED, "MY NEXT BILL ESTIMATE",,,"BILLING CYCLE 14 THROUGH 13TH"AND IF THAT'S NOT CONFUSING ENOUGH, DELIBERATE IN MY OPINION, IT HAS "FIRST BILL = prorated charges (which is o plus by my estimate)" 1 month advanced service" The U-verse Highspeed internet Elite (how is the "elite" service different from the basic?) A charge of $51, standard promotion, minus $25.50, High speedinternet equipment fee $7- total monthly chargd $32.50 Other charges and credits $30 total bundle charges:$24.05 (NOTE THERE WAS NO BUNDLING SINCE I ONLY AM GETTING UVERSE INTERNET SERVICE) ALLOW ME TO TELL YOU WHAT I DON'T LIKE ABOUT AT&T AND THAT IS THEY DELIBERATELY , IN MY OPINION, SEND OUT CONFUSING BILLS, SPECIFICALLY TO SENIORS.) I HAVE BEEEN ON HOLD NOW FOR OVER THIRTY MINUTES PRIOR SPEAKING TO "SOPHIE" AND "HARRY BRENT" OF ACCOUNTS RECEIVABLE, WHO AFTER HEARING MY CONCERN THIS MORNING, LEFT ME ON HOLD AND harry HAS NOT YET RETURNED. I PAID $316.89 ON NOV.3rd and now AT&T IS ASKING FOR $368 AND I WOULD LIKE A REASONABLE EXPLANATION OF THE REASON FOR THESE CHARGES...APPARENTLY THIS IS TOO MUCH FOR AT&T TO DELIVER TO A LONG TERM CUSTOMER, WHO IN THE PAST ALLOWED AT&T TO INSTALL DIRECT TV, WHEN THEY WERE PACIFIC BELL, AND ALSO WHEN THEY BECAME SBCGLOBAL, AND I ALLEGE THAT AT&T LISTENS TO ALL ACTIVITY THROUGH ALL LAND LINES, AND MOBIL PHONES, WHETHER YOUR PHONE IS IN USE OR NOT, PROVIDING INFORMATION TO THE INFAMOUS, "ORGANIZED RELIGION" AKA "THE MOB"(AS DESCRIBED BY THE LEGAL DOCUMENT ORION PICTURES ETC. BANCRUPTCY CLAIM EXCUSING "THE MOB" ETC. ETC. ETC. FROM THEIR LEGAL FINANCIAL OBLIGATION TO GWEN MITCHELL). AT&T AT THIS POINT IN TIME, DECEMBER 6TH, 2014 DOES NOT MEASURE UP IN ORDER TO BE INCLUDED IN THE GLOBAL PLAN I SET FORTH APPROXIMATELY 2 YEARS AGO AND THIS INCLUDES SERVICE IN THE UNITED STATES AND THE PHILLIPINES AND OR WHERE EVER ELSE IN THE WORLD, AT & T HAS SPREAD THEIR "TENTACLES". THANK YOU FOR LISTENING...AND UNFORTUNATELY DUE TO WHAT I ALLEGE IS A PERSONAL SABATOGE AGAINST ME, IN AN ATTEMPT TO STEAL NOT ONLY MY GLOBAL IDEA, MY INTELLECTUAL PROPERTIES, AND REAL PROPERTIES (AT&T NOT ACTING ALONE IN THIS DEBACLE) AS WELL AS CONTINUING TO GIVE POOR SERVICE AT EXORBITANT RATES AND UNFORTUNATELY THE NEWER PROVIDERS ARE JUST AS BAD,YET BECAUSE THEY ARE presumed "NEW", THEY DO NOT COME UP ON THE RADAR SCREEN AS OFTEN AS AT&T WHICH MEANS THAT THE ENTIRE TELECOMMUNICATION'S PROVIDERS NEED A COMPLETE SCRUTINY AND AN OVERHAUL TO PROPERLY SERVICE THEIR CUSTOMERS AND TO IMMEDIATELY STOP THEIR ILLEGAL AND UNEXPLAINABLE RATES TO INSURE THEIR PROFITS BY "ANY MEANS NECESSARY", WITH NO CONSIDERATION TO THE LEGALITY OF THEIR ACTIONS. BY THE WAY I AM STILL ON HOLD WAITING FOR "HARRY BRENT" IN THE PHILLIPINES AND DURING THE HOLD, TO ADD INSULT TO INSURY, I WAS EXPOSED TO A COMMERCIAL SELLING at&t SERVICES. I AM APPEALING TO AT&T'S MORAL APPTITUDE, TO REINSTATE MY INTERNET UVERSE SERVICE AT THE RATE OF $$32.50 MONTHLY CHARGES INCLUDING DISCOUNTS/ PROMOTION, IMMEDIATELY. THE FIRST BILL ACCORDING TO THE STATEMENT PROVIDED BY AT&T IS $32.50 "MONTHLY RECURRING AND ONE TIME CHGS/CREDITS EXCLUSIVE OF STANDARD TAXES/FEES" THANKS SO MUCH FOR LISTENING AND HAVE A BEAUTIFUL WEEK-END, BEAUTIFUL WEATHER WE'RE HAVING, AREN'T WE? (C)COPYRIGHTED BY GWENDOLYN MITCHELL ON SATURDAY, DEC. 6TH, 2014 AT 12:44PM.